Betting too much?
While online gaming can be an entertaining and a lucrative hobby, there are also moments when gaming involves losing. Everyone has to be very aware of the fact that losing is part of the game, just like winning is. Because of this we encourage everyone to always play responsibly and not gamble with money that they cannot afford to lose. If you have a very good balance of this knowledge and play responsibly then you should not worry about getting addicted or losing perception of the money and the games that you play. KULbet aims to create a very happy and positive customer environment, one in which you will stay positive not only when wining but also while losing a bit. So be responsible with your gaming and we will always be here to help you.
We will help you set your limits!
The most important thing is to have full control, part of this means the ability to set your own limits. Create a budget for yourself and a boundary that can be easily handled. We will provide you with all the help and the tools that you need in order to achieve a safe limit for yourself, to play responsibly, prevent unhealthy behaviour and enjoy you gaming past time.
Want to take a break?
Vacations exist to give yourself some rest and we can provide an array of various options where you could take a vacation from gaming. This can range from a 24 hour period up to a 6 month self exclusion option. If you feel it is necessary for you to go on a longer break or even request a permanent self exclusion then please contact customer service: support-en@KULbet.com. For details on the processing of personal data in case of a contacting of our customer support please consult our privacy declaration.
Thinking of the minors as well?
Are you worried that your children or someone else will have access to the website? If you share your computer with anyone who is not yet of legal age to participate in online gaming, please make sure to take the appropriate steps so secure your usernames, passwords and banking details from being used by anyone but yourself. There are special programs that can easily do this for you and you can find some useful links below:
For more information about this contact our customer support: support-en@KULbet.com. For details on the processing of personal data in case of a contacting of our customer support please consult our privacy declaration.
Legal Age 18+
It is illegal for anyone under the age of 18 to open an account and/or gamble with KULbet. For this reason the Company always reserves the right to request any documentation to prove and verify the identity of the person behind an account created on KULbet. Such thing may include proof of age, address, etc. and until adequate verification is received KULbet may suspend the account in question. For details on the processing of personal data by KULbet as well as on the undertaking of an age- and identity verification please read our General Terms and Conditions and our privacy declaration.
Worried about your loved ones?
If you’re are worried that a member of your family or a close friend might be suffering from a gambling problem please feel free to contact our support personnel. They have vast experience in dealing with these issues and can provide the necessary help not only to you but the person you might be worried about and get them on the right path that will benefit both them and yourself. For details on the processing of personal data in case of a contacting of our customer support please consult our privacy declaration.
Here you can find contact information to different organizations that provide assistance to gamblers, people with gambling addictions and their close ones.
GamCare Phone support (+44) 0808 8020133 8am to midnight, 7 days a week
Phone: (+44) 01384 241292
GA Gamblers Anonymous
International Service Office: (626) 960-3500
Federal Center for Health Education (BZgA)
E-mail: email@example.com or, especially for questions on addiction and prevention: Michaela Goecke: firstname.lastname@example.org
Maarweg 149-161, 50825 Köln, Germany, Phone number: 0221 89920